{"id":972,"date":"2025-02-26T15:30:37","date_gmt":"2025-02-26T15:30:37","guid":{"rendered":"https:\/\/normandy-coating.com\/?p=972"},"modified":"2025-02-26T15:30:41","modified_gmt":"2025-02-26T15:30:41","slug":"customer-satisfaction-survey-2024","status":"publish","type":"post","link":"https:\/\/normandy-coating.com\/en\/customer-satisfaction-survey-2024\/","title":{"rendered":"Customer satisfaction survey 2024"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">A promising path and motivating challenges!<\/h2>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Each year, the <strong>Normandy Coating <\/strong>team is committed to listening to its customers to better meet their expectations.<\/p>\n\n\n\n<p>In October 2024, we conducted our annual customer satisfaction survey:<br><strong>Exceptional overall client recommendation: 90%!<\/strong><\/p>\n\n\n\n<p>A big thank you to all our customers for their trust and constructive feedback. These results are the result of teamwork and a continued commitment to excellence.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Our strengths, according to you:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The quality of our products,<\/strong> highly appreciated by our customers in Germany (8.5\/10), France (9.2\/10) and English-speaking countries (8.6\/10).<\/li>\n\n\n\n<li><strong>Clear communication and precise information<\/strong> to help you in your projects.<\/li>\n\n\n\n<li><strong>Our proximity and flexibility, key values<\/strong> to support you effectively.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Our challenges and actions for 2025:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Continue to innovate with ambitious projects:<\/strong> the development of new coatings, DTF films and environmental initiatives such as ISO 14001 certification.<\/li>\n\n\n\n<li><strong>Better communicate with you<\/strong> about our production campaigns and news.<\/li>\n\n\n\n<li><strong>Working hand in hand with our clients <\/strong>to anticipate needs.<\/li>\n\n\n\n<li><strong>Strengthen our efforts<\/strong> to reduce delays and improve our packaging.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Thank you for your loyalty and collaboration! Together, we will continue to push the boundaries and build a prosperous future.\u00a0<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:7273233927488606209\" data-type=\"link\" data-id=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:7250022253835239425\" target=\"_blank\" rel=\"noopener\">follow our news!<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer satisfaction survey 2024, a promising journey and motivating challenges!<\/p>\n","protected":false},"author":5,"featured_media":926,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-972","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/posts\/972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/comments?post=972"}],"version-history":[{"count":1,"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/posts\/972\/revisions"}],"predecessor-version":[{"id":973,"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/posts\/972\/revisions\/973"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/media\/926"}],"wp:attachment":[{"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/media?parent=972"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/categories?post=972"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/normandy-coating.com\/en\/wp-json\/wp\/v2\/tags?post=972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}